Using iPhone abroad
Travelling abroad with iPhone: usage and costs
Can I use my iPhone abroad?
Yes, iPhone is a quad-band GSM phone so you can use it pretty much anywhere in the world*. Some data services won't be available in certain countries. Check with the network operator of the country you're roaming in before you leave home.
* subject to coverage
* subject to coverage
How much do I have to pay to use the iPhone abroad?
Calls
All the O2 tariffs for iPhone come with International Traveller Service (ITS), which means you'll enjoy, discounted rates compared to our standard prices when you make and receive calls abroad.
View call charges
Texts
You can use your inclusive text allowance to send SMS from abroad back to the UK. One SMS sent from abroad will decrement 4 SMS from your inclusive allowance. Once you have used all your SMS allowance, you will be charged at our ITS rates.
View text charges
Data
Your unlimited data and Wi-Fi allowances only apply to usage in the UK. We recommend that if you love using your iPhone for surfing the internet/ checking your emails in the UK and want to use it frequently when you are abroad that you add one of our Data Abroad Bolt On.
Should one of these Bolt Ons not suit and you just want to pay as you use, then downloading 1MB of data in an EU country will cost £3 and the same amount of data in a non EU country will cost £6. If you're abroad Wi-Fi will be subject to local charges.
Please note some of the unique features of this iPhone automatically use data services. You may wish to turn off some of these services before you travel e.g. automatic email updates.
You can do this by selecting - Settings – General – Network – Data Roaming – switch button to 'Off'.
All the O2 tariffs for iPhone come with International Traveller Service (ITS), which means you'll enjoy, discounted rates compared to our standard prices when you make and receive calls abroad.
View call charges
Texts
You can use your inclusive text allowance to send SMS from abroad back to the UK. One SMS sent from abroad will decrement 4 SMS from your inclusive allowance. Once you have used all your SMS allowance, you will be charged at our ITS rates.
View text charges
Data
Your unlimited data and Wi-Fi allowances only apply to usage in the UK. We recommend that if you love using your iPhone for surfing the internet/ checking your emails in the UK and want to use it frequently when you are abroad that you add one of our Data Abroad Bolt On.
Should one of these Bolt Ons not suit and you just want to pay as you use, then downloading 1MB of data in an EU country will cost £3 and the same amount of data in a non EU country will cost £6. If you're abroad Wi-Fi will be subject to local charges.
Please note some of the unique features of this iPhone automatically use data services. You may wish to turn off some of these services before you travel e.g. automatic email updates.
You can do this by selecting - Settings – General – Network – Data Roaming – switch button to 'Off'.
How do I switch off Data Roaming?
Simple, just tap "Settings" on your iPhone, select "General" then "Network" and simple slide "Data Roaming" to off.
Please note that some of the unique features of this iPhone automatically use data services. You may wish to turn off some of these services before you travel or be fully aware of the charges you are going to incur. E.g. automatic email updates.
Please note that some of the unique features of this iPhone automatically use data services. You may wish to turn off some of these services before you travel or be fully aware of the charges you are going to incur. E.g. automatic email updates.
Can I use Visual Voicemail if I am abroad?
Yes, in most countries Visual Voicemail will work just as it does in the UK. You can also dial 901 to listen to voice messages.
Will I be charged for someone leaving me a voicemail message when I am abroad?
If you are abroad when the call is diverted to Voicemail on no answer or busy, the caller is charged for a UK deposit call and you will be charged for a UK to roaming call and a roaming call to voicemail (this is as per 901). If the call is diverted to voicemail on unreachable, the caller is charged for a UK deposit call and you are not charged.
Note: If you do not wish to receive these charges we recommend that the Voicemail divert is disabled before leaving the UK.
To switch Voicemail divert off dial 1760. To then switch it back on when you are back in the UK dial 1750.
Note: If you do not wish to receive these charges we recommend that the Voicemail divert is disabled before leaving the UK.
To switch Voicemail divert off dial 1760. To then switch it back on when you are back in the UK dial 1750.
